Smart Sensors

A. Smart Door/Window Sensor


How to configure the Smart Door/Window Sensor?

You have to follow the steps below:

1. Install the battery into Smart Door/Window Sensor and the LED light will flash in Green light slowly.

2. Turn on your Smart ZigBee Hub and connect it to your router.

3. Open Aztech Kyla app and tap “+” symbol on the top right corner.

4. Select “Smart Sensors” follows by “KSEN-120-ZB” then “Next”

5. Wait for sixty (60) seconds for Aztech Kyla app to search for your sensor.

6. Tap “Save”.

How do I know the Smart Door/Window Sensor has configured successfully?

You can tap on “Me” at the bottom panel of the Aztech Kyla app follow by “My Hub” to find the Smart Door/Window Sensor.

How do I connect the new Smart Door/Window Sensor to the Smart ZigBee Hub?

You have to configure the new device in order to connect it to Smart ZigBee Hub.

How many Smart Door/Window Sensors can be added to one Smart ZigBee Hub?

You can add up to eight (8) Smart Door/Window Sensors to one Smart ZigBee Hub.

How to restore to default setting?

Press and hold the button on the Smart Door/Window Sensor for six (6) seconds until the LED light flashes rapidly in Green light for three (3) seconds. Once the LED light has turn-off, the device has set to default setting.

What should I do if the LED light flash rapidly?

You can press the button on the Smart Door/Window Sensor until the LED light flashes as normal.

Why does the Smart Door/Window Sensor show offline sometimes?

  • The battery might be flat.
  • The Smart Door/Window Sensor is not placed within the Smart ZigBee Hub signal area.
  • The Smart ZigBee Hub is not connected to the network.

    What is the power supply for Smart Door/Window Sensor?

    The power supply for Smart Door/Window Sensor is at DC 3V, CR2032 battery/p>

    What does the frequency of the light on the LED light represents?

    The frequency of the light on the LED light represents:

  • Flash once every second, slow flash: Device is searching for network.
  • Flash once: Detection in process.
  • Flash once every three (3) seconds: Battery low, replace batteries immediately.

    How long can the battery last in the Smart Door/Window Sensor?

    The battery can last approximately 8 to 12 months in the Smart Door/Window Sensor.

    What is maximum distance between the Smart Door/Window Sensor to the Smart ZigBee Hub?

    The maximum distance between the Smart Door/Window Sensor to Smart ZigBee Hub is up to seven (7) meters.



    B. Smart Smoke Sensor


    How to replace the battery for Smart Smoke Sensor? What is the model of the battery used?

    You have to remove the Smart Smoke Sensor and turn it at the anticlockwise direction to replace the battery. It is using CR123A lithium battery.

    How do I check the battery level?

    You can use the methods below to check on the battery level.

  • Method A: Check the battery level on the Aztech Kyla app. The app will also send an alert to the user when the battery level is below 20%.
  • Method B: Check the LED light flash Red light and the alarm rings once every fifty-three (53) seconds, it means the battery is running low.

    What should I do if I did not receive the alert after the alarm of the sensor rings?

    You have to follow the steps below:

    1. Check if the current alarm is recorded in the Aztech Kyla app.

    2. If it is recorded, please ensure the Notification is turn on in the setting.

    3. Add the device again if the phone fails to receive the alarm.

    How to reset the Smart Smoke Sensor?

    Press and hold the reset button for five (5) seconds and the LED light will flash slowly for three (3) seconds.



    C. Smart Water Leakage Sensor


    What is the power supply for Smart Water Leakage Sensor?

    The Smart Water Leakage Sensor is using a CR2032 battery which is about 3V.

    How do I check the battery level?

    You may check the battery level on the Aztech Kyla app. The app will also send an alert to the user when the battery level is below 20%.

    How to reset the Smart Water Leakage Sensor?

    Press and hold the reset button for five (5) seconds and the LED light will flash slowly for three (3) seconds.



    D. Smart Gas Sensor


    What is the power supply for Smart Gas Sensor?

    The power supply for Smart Gas Sensor is from 100V to 240V.

    How to install the Smart Gas Sensor?

    You have to check the density of the gas against the air where you want to place the device at.

  • For location that the gas is heavier than the air, such as liquefied petroleum gas: the placement of the Smart Gas Sensor should be 0.3-1.0 meter above the ground and not more than 1.5 meter from the radius of the gas source.
  • For location that the gas is lighter than the air, such as natural gas, artificial gas and methane: the placement of the Smart Gas Sensor should be 0.3-1.0 meter below the ceiling and not more than 1.5 meter from the radius of the gas source.

    What should I do if I did not receive the alert after the alarm of the sensor rings?

    You have to follow the steps below:

    1. Check if the current alarm is recorded in the Aztech Kyla app.

    2. If it is recorded, please ensure the Notification is turn on in the setting.

    3. Add the device again if the phone fails to receive the alarm.

    What are the things to take note of when using the Smart Combustible Gas Sensor?

  • To conduct at least one test on the device every week by:

    1. Press the test button

    2. Alarm sound off

    3. Alert notice send to Aztech Kyla app

  • To clean the gas convection window once every three (3) months using a brush and a small amount of detergent then conduct a test after the cleaning.

    Prevent the detergent from entering the body of the device.

  • Replace the sensor after five (5) years

    How to reset the Smart Gas Sensor?

    Press and hold the reset button for five (5) seconds and the LED light will flash slowly for three (3) seconds.



    E. Smart Emergency Button


    How to replace the battery for Smart Emergency Button? What is the model of the battery used?

    You have to open the back lid of the Smart Emergency Button to replace the battery. It is using CR2032 button cell.

    How do I check the battery level?

    You may check the battery level on the Aztech Kyla app. The app will also send an alert to the user when the battery level is below 20%.

    How to disable the emergency alarm?

    You cannot disable emergency alarm manually. The emergency alarm will be active for three (3) minutes before it return to normal.

    What should I do if the device is not working?

  • Check the battery has sufficient power.
  • Check if the alarm is recorded in the Aztech Kyla app
  • Check the Notification is turned on in the settings.
  • Add the device again if the phone still fails to receive the alarm.

    How to reset the Smart Emergency Button?

    Press and hold the reset button for five (5) seconds and the LED light will flash slowly for three (3) seconds.



    F. Smart Temperature & Humidity Sensor


    What is the power supply for Smart Temperature & Humidity Sensor? What is the model of the battery use?

    The power supply for Smart Temperature & Humidity Sensor is DC 3V. It is using CR2450 battery.

    How do I check the battery level?

    You may check the battery level on the Aztech Kyla app. The app will also send an alert to the user when the battery level is below 20%.

    How to reset the Water Leakage Sensor?

    Press and hold the reset button for five (5) seconds and the LED light will flash slowly for three (3) seconds.



  • Why am I having trouble adding new device to the Kyla app on my Android phone?

    Please toggle off the data service before starting the pairing process using WiFi. After the successful initial pairing, you can use data service as you normally would.